The Institute of Banking Personnel Selection (IBPS) has released the IBPS Customer Service Associate (CSA) Recruitment 2026 (CRP CSA-XVI) notification to recruit eligible candidates for Clerk/Customer Service Associate posts in participating public sector banks across India. Candidates holding a bachelor’s degree from a recognized university are eligible to apply. The recruitment process includes a Preliminary Examination, Main Examination, and Local Language Proficiency Test (LLPT). Selected candidates will be appointed in participating banks with an attractive salary and career growth opportunities. Interested candidates can submit their online applications from 1 August 2026 to 21 August 2026 through the official IBPS website.
IBPS Customer Service Associate (Clerk) Recruitment 2026
| Organization | Institute of Banking Personnel Selection |
| Post Name | Customer Service Associate (Clerk) |
| Vacancy details | 11,000+ Post |
| Job Location | All over india |
| Job Nature | Permanent jobs |
| Application Start Date | 01.08.2026 |
| Application End Date | 21.08.2026 |
IBPS Customer Service Associate (Clerk) Recruitment 2026 vacancy details
IBPS Customer Service Associate (Clerk) Recruitment 2026 – State-wise Vacancy Details
| State / Union Territory | Vacancies |
|---|---|
| Andaman & Nicobar | 15 |
| Andhra Pradesh | 186 |
| Arunachal Pradesh | 45 |
| Assam | 349 |
| Bihar | 491 |
| Chandigarh | 20 |
| Chhattisgarh | 265 |
| Dadra & Nagar Haveli | 18 |
| Daman & Diu | 07 |
| Delhi | 415 |
| Goa | 61 |
| Gujarat | 698 |
| Haryana | 196 |
| Himachal Pradesh | 97 |
| Jammu & Kashmir | 67 |
| Jharkhand | 182 |
| Karnataka | 1,414 |
| Kerala | 108 |
| Ladakh | 06 |
| Lakshadweep | 11 |
| Madhya Pradesh | 570 |
| Maharashtra | 1,051 |
| Manipur | 42 |
| Meghalaya | 22 |
| Mizoram | 17 |
| Nagaland | 31 |
| Odisha | 337 |
| Puducherry | 26 |
| Punjab | 471 |
| Rajasthan | 392 |
| Sikkim | 68 |
| Tamil Nadu | 675 |
| Telangana | 191 |
| Tripura | 64 |
| Uttar Pradesh | 1,731 |
| Uttarakhand | 145 |
| West Bengal | 946 |
| Total | 11,587 |
Participating Banks
| S. No. | Participating Bank |
|---|---|
| 1 | Bank of Baroda |
| 2 | Bank of India |
| 3 | Bank of Maharashtra |
| 4 | Canara Bank |
| 5 | Central Bank of India |
| 6 | Indian Bank |
| 7 | Indian Overseas Bank |
| 8 | Punjab National Bank |
| 9 | Punjab & Sind Bank |
| 10 | UCO Bank |
| 11 | Union Bank of India |
IBPS Customer Service Clerk Education Qualification
| Post Name | Educational Qualification |
|---|---|
| Customer Service Associate (Clerk) | Candidates must hold a Bachelor’s Degree (Graduation) in any discipline from a university recognized by the Government of India or an equivalent qualification recognized by the Central Government. |
| Computer Knowledge | Candidates should possess operating and working knowledge of computer systems. A certificate, diploma, degree in computer operations/language, or Computer/IT as a subject in High School, College, or Institute is acceptable. |
| Language Proficiency | Candidates must be proficient in reading, writing, and speaking the official/local language of the State/UT they are applying for. A Local Language Proficiency Test (LLPT) will be conducted wherever applicable. |
Age Limits IBPS Customer Service Clerk
| Criteria | Age Limit |
|---|---|
| Minimum Age | 20 Years |
| Maximum Age | 28 Years |
Selection process of IBPS Customer Service Clerk
Applicant selection process based on the fallowing steps
- Preliminary Online Examination
- Main Online Examination
- Local Language Proficiency Test (LLPT)(where applicable)
- Document Verification
- Provisional Allotment based on merit and bank preference.
Payscale of the IBPS Customer Service Clerk Job
| Particular | Details |
|---|---|
| Basic Pay | ₹24,050 per month |
| Pay Scale | ₹24,050 – ₹64,480 |
| Allowances | Dearness Allowance (DA), House Rent Allowance (HRA), Transport Allowance (TA), Special Allowance, Medical Benefits, and other admissible benefits as per bank rules. |
How to Apply for the IBPS Clerk 2026 notification
Eligible candidates can apply online by following these steps:
- Visit the official IBPS website.
- Click on CRP CSA-XVI (Customer Service Associate/Clerk) Recruitment 2026.
- Register using a valid email ID and mobile number.
- Fill in the online application form with personal, educational, and communication details.
- Upload the required documents, including your photograph, signature, thumb impression, and handwritten declaration.
- Preview the application, pay the application fee online, and submit the form.
- Download and print the submitted application form and fee receipt for future reference.
Application Fee:
- SC / ST / PwBD / ESM / DESM – ₹175 (including GST)
- General / OBC / EWS – ₹850 (including GST)
IBPS Customer Service Associate Notification Important Link
| 1. IBPS Clerk Official website – Click Here to Visit |
| 2. IBPS Clerk Official Notification – Click Here to Download |
| 3. IBPS Clerk Job Application Link – Click here to apply |
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Frequently Asked Question:
Answer: Yes. The IBPS Customer Service Associate (Clerk) Recruitment 2026 (CRP CSA-XVI) notification has been officially released. Eligible candidates can apply online through the IBPS website within the specified application period.
Answer: The last date to submit the online application for the IBPS Customer Service Associate (Clerk) Recruitment 2026 is 21 August 2026.
Answer: For the IBPS Customer Service Associate (Clerk) Recruitment 2026, the online application closes on 21 August 2026.
Answer: The IBPS Customer Service Associate (Clerk) Recruitment 2026 has a total of 11,587 vacancies across various states and participating public sector banks.
Answer: Dear Visitor Please download the IBPS CRP CSA-XV Notification PDF from the Official website of IBPS from the Link of our website click to download directly.
Answer: The IBPS Customer Service Associate (CSA) receives a basic pay of ₹24,050 per month with a pay scale of ₹24,050 – ₹64,480. Including allowances such as DA, HRA, Special Allowance, and Transport Allowance, the gross monthly salary is approximately ₹40,000 to ₹45,000, depending on the place of posting and the participating bank.